Objectifs
OBJECTIVES
DEVELOP ITS EMOTIONAL INTELLIGENCE TO IMPROVE ITS RELATIONS WITH OTHER PEOPLE.
After this training session, participants will be able to:
- use self-awareness and self-control to develop interpersonal relationship;
- manage their emotions and use them properly to improve their communications with their entourage.
Contenu
CONTENT
Intelligence and emotional skills
Self-consciousness: main development tool
Emotions, perceptions and other elements of a situation
Self-control
The automation and generalizations
The elements and levels of a transaction
The control of negative emotions
Assertiveness
Clear speaking
Active listening
Constructive feedback
Personal Development Plan
Méthodologie
METHOD
The methodology includes presentations on the emotional intelligence concept and related concepts. Discussions, case studies and scenarios are also part of the methodology. The personal involvement of participants is essential for achieving the goals. At the end of the session, participants have to prepare a personal development plan in order to improve of their interpersonal skills.
Retour aux formations
Emotional Intelligence: Managing Emotions
Management research as the practice has long valued a single type of intelligence related to IQ. This approach denies a part of reality: the emotions. It is now recognized that skills related to effective use of emotions exist and allow individuals who have these skills, to be more effective at work. This is a 2-day workshop. For detailed information, see PDF.
Si vous désirez suivre cette formation en français, consulter le lien suivant : https://www.cose.ca/formations/intelligence-emotionnelle-gerer-ses-emotions/