It’s not always easy for a manager to accommodate all of the individuals under his responsibility, particularly in the case of difficult or problem employees. The aim of this session is to provide managers with tools to better handle festering situations of this nature. The method proposed here concentrates more on bringing about behavioral changes in a problem employee than on a dismissal strategy. Our work will thus focus more on the interpersonal aspect than on the strict and literal application of the work standards code. This is a 2-day workshop. For detailed information, see PDF.
Si vous désirez suivre cette formation en français, consulter le lien suivant : https://www.cose.ca/formations/gerer-les-employes-difficiles/